Front Desk / Customer Service

The House of Bouquets

Company: The House of Bouquets
https://thehouseofbouquets.com/
Embroidery & Flower Shop

We are a local embroidery and flower shop in Red Hook, Brooklyn, looking for a reliable, friendly, and sales-oriented person to join our team long-term. This is a customer-facing role that also requires strong computer and social media skills.

Responsibilities:

Answer phone calls and assist walk-in customers with embroidery and flower orders

Actively engage customers and help drive sales (upselling flowers, custom embroidery, add-ons, etc.)

Enter and track orders in spreadsheets (Google Sheets / Excel)

Assist with shop emails and online inquiries

Support social media (Instagram, TikTok, etc.) with posts and updates

Keep the front area organized and welcoming

Handle pressure during busy seasons and holidays with a positive attitude

Requirements:

Strong communication and sales skills (English required; Spanish is a plus)

Comfortable with computers, spreadsheets, and social media platforms

Able to multitask and stay calm under pressure, especially during peak holiday times

Previous customer service or retail experience required

Friendly, professional, reliable, and motivated

Looking for long-term employment, not seasonal/short-term

Schedule & Compensation:

Full-time.

Must be available during holiday seasons (Mother’s Day, Valentine’s Day, Christmas, etc.)

Compensation: $17–$18 hour (based on experience)

Location: 101 Visitation Pl, Red Hook, Brooklyn

If you are interested, please reply with your resume and a short note about your customer service, sales, and social media experience.


Compensation: $17-$18/hr
Employment Type: Full Time
Neighborhood: Red Hook
Contact: 101bkembroidery@gmail.com
Posted 9 days ago

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