Front Desk Representative (Midwood)
compensation: $19-25 depends on experience
employment type: full-time
experience level: mid level
job title: Front Desk Receptionist
At New York Laser Vision, we are committed to providing exceptional eye care services with state-of-the-art technology and a compassionate touch. Our Brooklyn office is a modern, welcoming space where professionalism meets personalized care.
Position Overview:
We are seeking a dedicated and organized Front Desk Administrator to join our team. As the first point of contact for our patients, you will play a vital role in ensuring a seamless and positive experience for everyone who visits our office. The ideal candidate will be bilingual (English/Russian) and have prior experience in a medical office or healthcare setting. This is a full time position, some evenings shifts will be required.
Key Responsibilities:
• Greet and assist patients with a warm and welcoming demeanor
• Manage incoming calls, schedule appointments, and provide information regarding services
• Coordinate patient check-in and check-out procedures, including collecting co-pays and verifying insurance
• Maintain organized and efficient patient records, both digital and paper
• Handle patient inquiries in person, over the phone, and via email
• Communicate effectively with patients, doctors, and medical staff
• Assist with administrative tasks such as data entry, filing, and supply management
• Conduct brief consultation about offered services and help to apply for a financing (training will be provided)
Qualifications:
• Bilingual in English(advanced level) and Russian (required)
• Previous experience in a front desk or administrative role, preferably in a medical or healthcare setting at least 1.5 years.
• Strong organizational and multitasking skills
• Excellent communication and interpersonal skills
• Proficiency in using office software (e.g., Microsoft Office, scheduling systems)
• Ability to remain calm and professional in a fast-paced environment
• Knowledge of medical terminology and insurance processes (preferred)
How to Apply:
If you are passionate about patient care and meet the qualifications, we’d love to hear from you! Please submit your resume.