We are a rapidly growing medical practice experiencing a high volume of inbound patient calls. We are looking for a sharp, autonomous Medical Assistant to join our triage department.
In this role, you won’t be rooming patients—your primary focus will be managing inbound calls, providing clinical advice under established protocols, and acting as the vital link between our patients and our physicians.
Responsibilities:Patient Triage: Answer inbound calls from patients, assess their needs, and provide appropriate medical advice following established guidelines.
Physician Liaison: Relay critical information, messages, and updates clearly between patients and our doctors.
Documentation: Accurately log all calls, symptoms, and advice given into our Electronic Health Record (EHR) system.
Patient Education: Prep patients for doctor visits and explain follow-up instructions.
Qualifications:Valid Medical Assistant (MA) certification or diploma.Minimum of 2 years of clinical experience is required (triage experience is a huge plus!).Excellent phone etiquette and communication skills.High level of independence, self-motivation, and critical thinking—you must be comfortable working autonomously.Proficient with EHR systems and basic computer navigation.
What We Offer:Competitive salaryDental and Vision insurancePaid Time Off (PTO)401(k)
How to Apply:We require all applicants to complete a skills assessment to be considered. You must fill out the assessment before we will schedule an interview.
Please click the link below to complete your assessment and submit your application:
https://www.ondemandassessment.com/o/JB-LQ7PYA5VI/landing?u=1188404